Your ability to downgrade to a prior version of Windows is stated in the License Terms for these products. Where can I find the specific downgrade rights for my Windows licensed product?Ī. It sounds like they are mis-informed about the rules. We appreciate your help in this case, since i'm sure i'm not the only one being affected by this, at least here in - I am sorry to hear about the issues you are having with the Activation team in Portugal. The media/key should come from a previously licensed product from the OEM or retail channel." "Use genuine Windows media and a corresponding product key for the version of Windows that is eligible for downgrade. Honestly it appears to me that the operators are making a self/different interpretation of real Microsoft Downgrade Rights, especially on the follow statement: We have a brand new laptop we need to deliver to an important client and we are stuck in this process which we did already dozens of times. This is the first time this happens, we have already done multiple downgrades of Windows 8 and Windows 10 using this same Retail media/Cdkey and never have any issue since 2013! The last successful downgrade was about last month.Ĭan you please confirm if this is true? And please help us? They tell us we need to have Windows 7 Pro OEM Media/Cdkey to downgrade the Windows 10 Pro OEM. The activation center operator in Portugal doesn't allow us to downgrade a Windows 10 Pro OEM to Windows 7 Pro Retail Media/Cdkey. Hi we are trying to downgrade Windows 10 Pro to Windows 7 Pro but not success.
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